For years, businesses have recorded, logged, and archived phone calls and other transaction-related communications to comply with the numerous industry regulations and promote general business best practices. Since the pandemic breakout, the usage of mobile devices has increased to improve efficiency and collaboration in corporate work.
Mobile archiving is becoming a critical part of the information lifecycle for organizations. This service helps organizations meet compliance, regulatory, and business goals by making keeping and accessing records easy. Mobile archiving solutions can automate the process, whether a company needs to store information for legal or regulatory purposes. This can reduce the time and expense spent on manual data archiving. Mobile archive systems use technology to store and back up data based on a decade of experience in data management and backup.
Consequences of Poor Archiving of Mobile Communication
Failure to archive mobile communication exposes firms to regulatory compliance risks and increases the opportunity for cybercriminals to find and exploit network vulnerabilities; additionally, by failing to preserve employees’ mobile communications, the risk of insider threats increases. Moreover, businesses that do not appropriately archive and monitor mobile conversations expose themselves to regulatory infractions.
Archiving Public Records
The US government is exerting its effort to comply with Sunshine archiving laws. Sunshine Week ensures that government workers are transparent in their performance through open record laws. Consequently, they provide their employees with the right technology, including public records archiving, to handle request intakes, gather documents, apply redactions, make copies, and deal with deliveries while complying with a strict deadline.
Non-compliance with Sunshine archiving requirements does not always imply a conspiracy to suppress information, as organizations frequently lack the resources necessary to store messages. However, if the gap in response to public records requests is not addressed adequately, it can result in litigation, reputational damage, and community distrust.
Here is an infographic from TeleMessage to learn more about mobile archiving solutions.